We have partnered up with STAXO to develop a brand new website for our renowned Palm Court afternoon tea lounge and website with embedded booking engine for our newly opened cookery school Sauce. From the start the STAXO team made sure to provide us with a very detailed project plan and made sure to engage all stakeholders from our side.
Maintenance & Support
Website design and web development don’t need to end with your project delivery. With today’s tech and software in constant flux and the added daily updates, we want to ensure you have the necessary maintenance and support for your website needs. We offer only the best technical services to help your business become more agile and competitive. We’ll ensure that your website runs smoothly with frequent check-ins and a Google Analytics report of your website traffic.
THE BENEFITS OF MAINTENANCE & SUPPORT WITH US
Why does your business need maintenance and support? Websites are a lot of work, not only during the development phase but in the post-launch cycle. There is a lot to monitor, maintain, and update regularly. So let us remove the additional stress of the following steps for your website health.
In-House Development Team
Focus your attention on your business and let us worry about the technical maintenance of your website. The same design and development team that created your website will be the same team to monitor the health of your website.
One-hour response service
We offer a one-hour response service between 9 am and 5:30 pm from Monday to Friday and an additional benefit for evenings and weekends. We’ll relieve the burden of any downtime and offer you the comfort of knowing there is a team of technical experts behind your business.
Regularly monitored Helpdesk
Every team member has a seat at the Helpdesk, and we are ready to jump on to any fixes, changes, updates, or additions. No problem is too big, and as your digital partner, we are just as invested in the efficiency of your business as you are.
Proactive solutions for updates & plugins
As technology enthusiasts, we are always on the lookout for the latest trends, updates and plugins that can best serve our clients. We’ll continue to ensure you are happy with your up to date website; granting you new features, functionality and a bug-free platform.
Get in Touch
All great relationships start with a conversation, so please get in touch.
We have been consistently impressed by the knowledge and professionalism shown by everyone at STAXO – so much so that we have chosen to work with them on our entire Digital Transformation Program, as well as several additional enhancements to our new CRM system. From start to finish, our requirements were understood and translated exactly as ... Read More
STAXO went above and beyond our expectations, delivering a complete brand as well as all the necessary tools to market our business online. We felt thoroughly involved in every step of the process without being burdened by unnecessary meetings and endless questions. The team managed to distil exactly what we wanted – and some things we ... Read More
STAXO have guided us on a journey which has changed the way we work entirely for the better. Looking back at our paper card and spreadsheet days, the team often wondered how we ever got anything done. The impact the CRM system has had on our organisational and reporting capabilities is simply astounding, and we have seen the proof of its ... Read More
Developing my website – at the same time as managing my growing business and family – was a deeply personal process. Saying this, the whole process was made easy and enjoyable thanks to the team at STAXO, who worked with me from the start of the process to ensure the site captured and communicated my message clearly.